Land + Road: your solution for heavy transport & machinery.

Land and Road is AAMC’s independent division for all heavy transport, agricultural, plant and machinery incident management.

AAMC provides Australia's only genuine nationwide service capability.

Land and Road is a specialist division of AAMC, comprising a National Heavy Motor Manager, Technical Managers and Senior Assessors overseeing a team of technical specialists across Australia. Our assessors are supported by a dedicated administration team, responsible for the smooth transition of every aspect of managing an incident — including assessment bookings, locating vehicles and equipment, assisting with estimates and repairer section, obtaining images (when required), confirming information, and assessment report processing.
Truck driving on long regional Australia road
Man sitting next to woman at table writing in notebook

Australia’s largest and most experienced team of experts.

The Land and Road team comprises in-house technical experts across all types of heavy transport and machinery, dedicated administration staff, systems and technology along with mature and robust processes to expertly manage the complexity and costs associated with heavy vehicle and machinery insurance claims. The team is positioned to provide comprehensive incident management services relating to all stages of an incident. Delivering the best outcome in cost, quality and timeliness, alongside expert execution, is our goal.

Land and Road by AAMC provides:

Triage – fast initiation of the most appropriate fulfilment path

Towing and transportation services

Nationwide partnered repairers and suppliers

Regular progress updates and communication with all key stakeholders

Management and oversight of the entire repair process

Desktop assessing (via digital image and video collaboration technology)

Total loss administration (including towing and salvage disposal)

Our heavy vehicles team of experts have seen it all

From food trucks to mining equipment, Land and Road has an experienced technical specialist to ensure cost, quality and timeliness across claims associated with:

Heavy Transport Vehicles and Trailers

Specialist Commercial equipment (dog wash trailers, food carts, etc)

Coaches and Buses

Farm & Agricultural Machinery

Cranes

Rigid Vehicles

Mobile Plant & Earth Moving Machinery

Land and Road by AAMC specialises in comprehensive incident damage management for:

Why partner with Land and Road for your heavy commercial incident management?

Comprehensive sector specialisation

No matter what type of commercial vehicle you insure, you can have full confidence that there is a subject-matter expert who can assess the damage. Our diverse team of experts, across all types of heavy vehicle and machinery claims, is on hand to provide a quality outcome.

AAMC employ all our own assessors

We take pride in knowing that all of our experts and assessors have been trained in-house to ensure that we are delivering consistently high-quality results for all of our clients. When you work with us, you can rest assured your assessor is an expert in their field, with the knowledge needed to deliver the best quality service.

Genuine nation-wide coverage

Here at AAMC, we are proud to be able to state that we are the only accident management specialist that has in house representation consisting of assessors, repair managers, technical experts and support teams throughout Australia. Unlike others stating nationwide cover we do not rely on independents, subcontractors or using our competitors.

Done right the first time

We get it — there’s no time for mistakes or rework in heavy motor insurance claims. That’s why all of our management structures, compliance frameworks, operational systems and workflow procedures have been thoughtfully designed and tested to make sure that we get it right the first time.

Streamline operations & save money

Every point in the process of working with us at AAMC is designed to be straightforward and simple. All of our heavy vehicle incident management services have been set up in a way that reduces touch points within your claims process. This allows you the opportunity for efficiencies which drive time and cost savings.

We mitigate risk

It’s easy for the costs to stack up when looking at heavy motor and machinery claims — parts, repairs, legal fees, business interruption, total losses and salvage returns and escalating not-at-fault third party demands are all daunting to think about. We deliver peace of mind with every claim by demonstrating our experience, expertise and disciplines, ensuring maximum control with every claim.